General Questions
Email and Instagram DMs are the fastest ways to reach me. I allow myself a 24-hour response window, but most messages are answered much sooner.
If you haven’t heard back within 24 hours, feel free to follow up or reach out through another method.
No, a brick and mortar is something I may explore in the future, but for now, I am operating EXCLUSIVELY ONLINE
Every product I sell is 100% authentic.
I source my inventory exclusively from the manufacturers or their authorized distributors.
I currently offer a discount to Active Duty, Veterans, Teachers, and First responders through GOVX
There may be a few discount codes floating around, if you find one you are welcome to use it.
Twins and Isami products are ineligible for discount codes.
Shipping
No, drop shippers are lame.
I actually stock what I sell, here in the U.S.
The U.S. government currently levies a 15% tariff on goods imported from Thailand.
I will never pass these duties or tariffs on to you.
What you see at checkout is exactly what you pay. No hidden fees.
(This does not apply to international orders)
Orders are typically processed within 1–2 business days. Delivery time depends on your selected shipping method at checkout.
All orders will receive a tracking number via email once the order is processed and the label is printed.
If you haven’t received it, feel free to reach out.
I will always try to reach out via the provided e-mail twice before cancelling an order.
These are the most common reasons I cancel orders:
- Inventory/pricing error
- Inaccuracy in the shipping address.
- Flagged as potentially fraudulent by Shopify
If your order has been cancelled and you haven't heard from me, e-mail me, and we can clear it up.
I absolutely do! If you don't see the shipping rates to your country at the checkout window, please e-mail me, and I will set them up.
Returns/Exchanges
There is a 14-day window from date of delivery to request a return.
Items must be unused, undamaged, and in a resalable condition.
Clearance items/final sale items are ineligible for returns.
You can click here to see my full refund policy
Email me immediately, make sure you include your order details and clear images of the incorrect item(s) you received.
I will send you a prepaid return label and ship out the correct item at no extra cost.